Contact Us

 

Phone

01352 746131

Our telephone system records both inbound and outbound calls for monitoring and training purposes.

Address

Pendre Surgery
Coleshill Street
Holywell
Flintshire
CH8 7UP

Get directions (opens in Google Maps)

See our opening hours

Parking

  • Disabled parking
  • Drop-off point

Accessibility

  • Access to language line or translation service
  • Accessible toilets
  • Building accessibility
  • Deaf and hard-of-hearing services
  • Wheelchair access

See our disability access policy

Opening Hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Out of Hours

Dental Problems

You should see your own dentist about dental health.

  • They are able to prescribe antibiotics and are more specialised to deal with dental problems.
  • Urgent dental problems can be swelling of the face or mouth, mouth ulcers, lumps or sores present for more than 2 weeks or an uncontrolled toothache or pain in the mouth.

If you do not have a Dentist, please contact NHS 111 Wales.

Minor Illness/Injuries

  • Minor illness appointments are 9am to 11am daily.
  • Appointments will be booked on that day.
  • You will then be allocated to a nurse or a doctor depending on your needs.

Minor Injuries Unit, Holywell Community Hospital

Telephone: 03000 856 739

They are able to help with:

  • Suspected broken bones to limbs (no deformity)
  • Sprains and strains
  • Minor Wounds
  • Minor burns
  • Insect stings
  • Insect, animal and human bites
  • Foreign bodies to eyes, ears and nose
  • Head or face injuries (if there is no loss or change in the level of consciousness)
  • Non-penetrating eye and ear injuries

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 Wales if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Wales Online

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