We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Appointments
Book or cancel an appointment at our GP surgery.
Pharmacy and Self Care
See a Pharmacist
As qualified healthcare professionals, they can dispense prescribed medication and offer free clinical advice and over-the-counter medicines for a range of common ailments, such as coughs, colds, skin rashes, bites and aches and pains.
Common Ailments Service can also include:
- Emergency Medicines Supply (EMS)
- Independent Prescribing for Common Ailments and Contraception
- Provides Emergency Contraception (EC)
- Return of Patients Sharps Boxes
- Sore throat test and treat
- Syringe & Needle exchange
- UTI Pharmacy Service
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your appointment if you wish, and this is all the more important if English is not your first language, or if you feel you might not be able to express what you need clearly to the doctor or nurse.
Urgent appointments for today
The secretaries/receptionist will ask for some details of the need for your appointment, this is to ensure you are given an appointment with the most appropriate clinician to help you.
Any urgent problems will be dealt with on the same day but not necessarily by your GP of choice.
How to Request
- Telephone: 01352 746131 and follow the options.
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
The secretaries/receptionist will ask for some details of the need for your appointment, this is to ensure you are given an appointment with the most appropriate clinician to help you.
If the surgery is busy and your appointment is not urgent you may be given an appointment for another day.
Ways to book
- Download the NHS Wales App
- Telephone: 01352 746131
Phlebotomy appointments
Phlebotomy appointments are available at the Surgery every morning 8am to 10am.
How to request
- Telephone: 01352 746131
Community phlebotomy appointments
These can be booked using the new online appointment system.
- Book online on the NHS website
- Booking or enquiries: 03000 850047
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Home visits are for genuinely homebound patients only - the doctor can see four or five people in surgery for every one home visit.
If you need a home visit, you can help us by calling reception before 10am.
Telephone: 01352 746131
If you are over 75 and your medical condition prevents you attending the Surgery, a home visit may be arranged.
Later calls will be dealt with on an emergency basis.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Phone us on 01352 746131 at least 30 minutes before your appointment time.
Hospital Appointment Reminder Service
You can also sign up to receive reminders for your hospital appointments. With these reminders you can also rearrange your appointment or cancel altogether.
Who should I see?
This is a brief guide about appointments and help available, there are links to other websites within this guidance which can offer further information and details
- GP practice: Here at your Surgery, we offer many services to help keep you healthy.
- Practice Nurses: Offer health promotion and education about routine health problems as well as Chronic disease management such as COPD, Diabetes, Asthma; Smears and contraception, travel vaccinations, routine injections, health checks and wound care.
- Advanced Nurse Practitioner (ANP): They can advise and treat minor or acute illnesses such as sore throats, back pain, joint pain. They can treat anyone over the age of 2.
- GP: You can see your usual GP about any concern, problem or illness you may need to discuss with them. If you have an urgent problem that can’t wait, you may be offered an appointment with another GP that day.
The best help for you may not be with an appointment at the Surgery.
The Secretary will ask some questions to try and decide the best person to help you and it may be they will suggest going to see another practitioner.
Out of Hours
Dental Problems
You should see your own dentist about dental health.
- They are able to prescribe antibiotics and are more specialised to deal with dental problems.
- Urgent dental problems can be swelling of the face or mouth, mouth ulcers, lumps or sores present for more than 2 weeks or an uncontrolled toothache or pain in the mouth.
If you do not have a Dentist, please contact NHS 111 Wales.
Minor Illness/Injuries
- Minor illness appointments are 9am to 11am daily.
- Appointments will be booked on that day.
- You will then be allocated to a nurse or a doctor depending on your needs.
Minor Injuries Unit, Holywell Community Hospital
Telephone: 03000 856 739
They are able to help with:
- Suspected broken bones to limbs (no deformity)
- Sprains and strains
- Minor Wounds
- Minor burns
- Insect stings
- Insect, animal and human bites
- Foreign bodies to eyes, ears and nose
- Head or face injuries (if there is no loss or change in the level of consciousness)
- Non-penetrating eye and ear injuries
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 Wales if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Providing NHS Services
